We're going to help you define what each setting does, and how it can benefit your business. So, lets get started!
Save Supplier Order ID as standard Order Notes - Enabling the “Save Your Supplier Order ID as standard Order Notes” will automatically save the Supplier Order ID in the Notes field in your store - this may be visible to some customers. This will simply push the Order ID for a Customer Order inside of your eCommerce Store Order information. You would want to enable this if you are using any eCommerce platform OUTSIDE OF Shopify.
Save Supplier Order ID as Additional Details - Enabling the “Save Supplier Order ID as Additional Details” will automatically save the Supplier Order ID in the additional details field in Shopify - this may be visible to some customers. This will simply push the Order ID for a Customer Order inside of your Shopify Store Order information. You would want to enable this ONLY if you are using the Shopify platform.
Save Supplier Order ID as Order Tag - If you Enable the “Save Supplier Order ID as Order Tag” option, You can automatically add the Supplier Order ID as a Tag, making them searchable from within your store.
Send Custom Line Attributes along with the note to the seller
You would only Enable the “Send Custom line Attributes along with the note to the seller” option if you sell products where the user is able to customize the item then you’ll find our Custom Line Attributes feature useful.
This feature is compatible with apps that let you create more options for the product, such as the Product Options app by Bold: https://apps.shopify.com/product-options or the Infinite Options app: https://apps.shopify.com/custom-options
In those cases, the custom line attributes will be sent along with the custom note to the supplier
Enable Order Risk Levels - If you're using Shopify Payments, the “Enable Order Risk Levels” option will show the Fraud risk for transactions on your orders page. Great to spot those high risk orders before you place them!
Enable notification(s) for Delayed Tracking Number syncing - If you Enable the “Enable notification(s) for Delayed Tracking Number syncing” option, you will be notified if your supplier hasn't shipped an order within X days, which you can define in the options that open up below. You can also choose the method you can be notified and whether or not you want to highlight these orders so they stand out to you.
Tags - Entering information into the blank field for “Tags - Tracking Number Added” creates a tag(s) out of that information on the Shopify order when a tracking number is added.
Private Label Ordering - Here, you can set the default shipping option you wish to have auto-selected for your fulfillment orders. You can choose “Standard” or “Expedited” shipping as your default. Don’t worry, you are able to change this for any orders placed inside of the “My Basket” feature. As well, where “Expedited” shipping is not available, “Standard” will be automatically used.
Note: If you have any further questions or need assistance, please don't hesitate to reach out. You can contact our Member Success Team through the live chat open Monday to Friday 9 AM - 5 PM ET, and they will be delighted to assist you.
